{"id":43,"date":"2022-02-25T13:26:50","date_gmt":"2022-02-25T12:26:50","guid":{"rendered":"http:\/\/kindnessinhealthcare.world\/?page_id=43"},"modified":"2024-04-10T10:25:47","modified_gmt":"2024-04-10T08:25:47","slug":"resources","status":"publish","type":"page","link":"https:\/\/kindnessinhealthcare.world\/index.php\/resources\/","title":{"rendered":"Resources"},"content":{"rendered":"\n<p>On this page you can find a range of resources to help you reflect more on the role of kindness in healthcare.<\/p>\n\n\n\n<ul class=\"wp-block-list\"><li><a href=\"#papers\">Kindness: a reading list<\/a><\/li><li><a href=\"#podcasts\">Podcasts, webinars and blogs<\/a><\/li><li><a href=\"#friends\">Our friends<\/a><\/li><li><a href=\"#tools\">Kindness tools<\/a><\/li><\/ul>\n\n\n\n<h4 class=\"wp-block-heading\">Kindness: a reading list<\/h4>\n\n\n\n<p>The resources listed here include research and commentary articles, books, courses and more on kindness.<br><a href=\"https:\/\/kindnessinhealthcare.world\/wp-content\/uploads\/2024\/04\/Kindness-reading-list-April-2024.pdf\">Download our detailed reading list.<\/a><\/p>\n\n\n\n<p><strong>Measuring kindness<\/strong><\/p>\n\n\n\n<p>In order to measure something, we first need to define it, but kindness is subjective and difficult to define. The following articles centre on developing tools and methods to measure kindness.<\/p>\n\n\n\n<ul class=\"wp-block-list\"><li>Anderson, Simon and Brownlie Julie <a href=\"https:\/\/carnegieuktrust.org.uk\/publications\/getting-the-measure-of-kindness\/\" target=\"_blank\" rel=\"noopener\">Getting the measure of kindness: a guide for organisations<\/a><\/li><li>Austin B. Hake and Stephen G. <a href=\"https:\/\/doi.org\/10.1371\/journal.pone.0288766\" target=\"_blank\" rel=\"noopener\">Post Kindness: definitions and a pilot study for the development of a kindness scale in healthcare<\/a><\/li><li>Couris, John D. <a href=\"https:\/\/digitalcommons.usf.edu\/etd\/9093\">Driving health care results with authenticity, kindness, and vulnerability: a new model of authentic leadership<\/a><\/li><\/ul>\n\n\n\n<p><strong>Research behind kindness <\/strong><\/p>\n\n\n\n<p>If you would like to read a bit more about the <strong>evidence beh<\/strong>ind kindness and studies conducted on kindness, give the following articles a read:<\/p>\n\n\n\n<ul class=\"wp-block-list\"><li>Bradshaw, Jane; Siddiqui, Nazlee; Greenfield, David; and Sharma, Anita <a rel=\"noreferrer noopener\" href=\"https:\/\/doi.org\/10.1177\/23743735221092\" target=\"_blank\">Kindness, listening, and connection: patient and clinician key requirements for emotional support in chronic and complex care<\/a><\/li><li>Curry, O. S., Rowland, L. A., Van Lissa, C. J., Zlotowitz, S., McAlaney, J., &amp; Whitehouse, H. <br><strong>Happy to help? A systematic review and meta-analysis of the effects of performing acts of kindness on the well-being of the actor<\/strong><br><em>Journal of Experimental Social Psychology, 76, 320-329. (2018)<\/em><\/li><li>Landry, Shannon; Bisson, Kathy; Cook, Colleen; and Morrison, Linda <strong>How a culture of kindness can improve employee engagement and patient experience &#8211; and five ways to get there<\/strong><br><em>Nursing Leadership 2018; 31 (3): 42-47 (September 2018)<\/em><\/li><li>Mar\u00e9, Jeannette <a rel=\"noreferrer noopener\" href=\"https:\/\/repository.arizona.edu\/handle\/10150\/670251\" data-type=\"URL\" data-id=\"https:\/\/repository.arizona.edu\/handle\/10150\/670251\" target=\"_blank\">Kindness in hospitals: a mixed-methods reasoned action approach to understanding prosocial communication in healthcare<\/a><\/li><li>Thurman Ben <a href=\"https:\/\/carnegieuktrust.org.uk\/publications\/leading-with-kindness\/\" data-type=\"URL\" data-id=\"https:\/\/carnegieuktrust.org.uk\/publications\/leading-with-kindness\/\">Leading with kindness: a report on the learning from the Kindness Leadership Network<\/a><\/li><\/ul>\n\n\n\n<p><strong>Commentary articles on kindness<\/strong><\/p>\n\n\n\n<p>The following articles comment on kindness, the current challenges faced, and what we can do moving forwards. This includes promoting kindness in leadership.<\/p>\n\n\n\n<ul class=\"wp-block-list\"><li>Allwood, Dominique; Koka, Sreenivas; Armbruster, Ryan; and Montori, Victor <a rel=\"noreferrer noopener\" href=\"https:\/\/doi.org\/10.1136\/leader-2021-000451\" target=\"_blank\">Leadership for careful and kind care<\/a><\/li><li>Allwood, Dominique and Montori, Victor <a rel=\"noreferrer noopener\" href=\"https:\/\/doi.org\/10.1136\/bmj-2022-073444\" target=\"_blank\">Careful, kind care is our compass out of the pandemic fog<\/a><\/li><li>Berry Leonard L, Danaher Tracey S., Chapman Robert A. and, Awdish Rana L. A. <a rel=\"noreferrer noopener\" href=\"https:\/\/doi.org\/10.1200\/JOP.2017.02619\" target=\"_blank\">Role of kindness in cancer care<\/a><\/li><li>Biggar, Susan; Fletcher, Martin;&nbsp; Van Der Gaag, Anna; and Austin, Zubin <a rel=\"noreferrer noopener\" href=\"https:\/\/doi.org\/10.1093\/intqhc\/mzac057\" target=\"_blank\">Finding space for kindness: public protection and health professional regulation<\/a><\/li><li>Faust, H. S. <strong>Kindness, Not Compassion, in Healthcare<\/strong> <em>Cambridge Quarterly of Healthcare Ethics, 18, 287-299, 2009<\/em><\/li><li>Ferguson Zoe <a rel=\"noreferrer noopener\" href=\"https:\/\/carnegieuktrust.org.uk\/publications\/kinder-communities-power-everyday-relationships\/\" target=\"_blank\">Kinder communities: the power of everyday relationships<\/a><\/li><li>Fryburg, David A. <a rel=\"noreferrer noopener\" href=\"https:\/\/doi.org\/10.3390\/bs13060457\" target=\"_blank\">Kindness isn\u2019t just about being nice: the value proposition of kindness as viewed through the lens of incivility in the healthcare workplace<\/a><\/li><li>Gage, William <strong>Understanding the importance of kindness in nursing practice<\/strong> <em>Nursing Standard 2023; 38 (1): 27-34 (4 January 2023)<\/em><\/li><li>Klaber, R. E. and Bailey, Suzie <a rel=\"noreferrer noopener\" href=\"https:\/\/doi.org\/10.1136\/bmj.l6099\" target=\"_blank\">Kindness: an underrated currency<\/a><\/li><li>Unwin Julia <a rel=\"noreferrer noopener\" href=\"https:\/\/carnegieuktrust.org.uk\/publications\/kindness-emotions-and-human-relationships-the-blind-spot-in-public-policy\/\" target=\"_blank\">Kindness, emotions and human relationships: the blind spot in public policy<\/a><\/li><\/ul>\n\n\n\n<p><strong>Books on kindness<\/strong><\/p>\n\n\n\n<p>If you would like to read books on kindness, the following list includes a range of books on kindness in <strong>leadership<\/strong>, <strong>healthcare<\/strong> and kindness in the politics of a <strong>global world<\/strong>.<\/p>\n\n\n\n<p><strong>Books on kindness in healthcare<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\"><li>Ballatt, John and Campling, Penelope <strong>Intelligent kindness: reforming the culture of healthcare<\/strong> <em>London: Royal College of Psychiatrists, 2011<\/em><\/li><li>Marshall-Andrews, Laura <strong>What seems to be the problem? A doctor&#8217;s story about courage, compassion, and a new way to care<\/strong> <em>London: HQ, 2022<\/em><\/li><li>Thurman, Ben <a rel=\"noreferrer noopener\" href=\"https:\/\/carnegieuktrust.org.uk\/publications\/the-courage-to-be-kind-reflecting-on-the-role-of-kindness-in-the-healthcare-response-to-covid-19\/\" target=\"_blank\">The courage to be kind: reflecting on the role of kindness in the healthcare response to Covid-19<\/a><\/li><li>Trzeciak Stephen and Mazzarelli <strong>Anthony Compassionomics: the revolutionary scientific evidence that caring makes a difference<\/strong> <em>Studer Gr, 2019<\/em><\/li><li>Watson, Christine <strong>The language of kindness: a nurse\u2019s story<\/strong> <em>London: Chatto &amp; Windus, 2018<\/em><\/li><\/ul>\n\n\n\n<p><strong>Books on kindness in leadership<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\"><li>Haskins, Gay, Thomas, Michael and Johri Lalit <strong>Kindness in leadership<\/strong> <em>London: Routledge, 2018<\/em><\/li><\/ul>\n\n\n\n<p><strong>Books on human nature and kindness in building and shaping the future of society<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\"><li>Ballatt, John; Campling, Penelope and Maloney, Chris <strong>Intelligent kindness: rehabilitating the welfare state<\/strong> <em>Cambridge: Cambridge University Press, 2020<\/em><\/li><li>Bregman, R. <strong>Humankind: A hopeful history<\/strong> <em>Bloomsbury publishing, 2020<\/em><\/li><li>Phillips, A., &amp; Taylor, B. <strong>On kindness<\/strong> <em>Macmillan, 2009<\/em><\/li><li>Zaki, J. <strong>The war for kindness: Building empathy in a fractured world<\/strong> <em>Robinson 2021<\/em><\/li><\/ul>\n\n\n\n<h4 class=\"wp-block-heading\" id=\"podcasts\">Conversations, <strong>podcasts, webinars and blogs<\/strong><\/h4>\n\n\n\n<p>If you would like to hear and learn even more about kindness, check out the following resources.<\/p>\n\n\n\n<ul class=\"wp-block-list\"><li><a rel=\"noreferrer noopener\" href=\"https:\/\/podcast.saninudge.com\/1355380\/10111007-bob-klaber-on-kindness-as-the-essence-of-care-united-kingdom\" target=\"_blank\">Bob Klaber on kindness as the essence of care in the UK<\/a><\/li><li><a rel=\"noreferrer noopener\" href=\"https:\/\/www.microsystemfestival.com\/bob-klaber-visits-the-second-episode-of-the-rekindling-vlog\/\" target=\"_blank\">Bob Klaber, Goran Henriks and Anette Nilsson mircosystem festival re-kindling vlog<\/a><\/li><li><a rel=\"noreferrer noopener\" href=\"https:\/\/podcasts.apple.com\/gb\/podcast\/life-support-being-a-compassionate-colleague\/id283916558?i=1000543613926\" target=\"_blank\">BMJ podcast: Life support &#8211; being a compassionate colleague<\/a> (Clara Munro, Ayisha Ashmore, Michael West and Bob Klaber)<\/li><li><a rel=\"noreferrer noopener\" href=\"https:\/\/podcasters.spotify.com\/pod\/show\/learningfromexcellence\/episodes\/Series-2--episode-2-Bob-Klaber-on-kindness-in-healthcare-e2g9o40\" target=\"_blank\">Being Better Together podcast: Learning From Excellence &#8211; Bob Klaber on kindness in healthcare<\/a><\/li><li><a rel=\"noreferrer noopener\" href=\"https:\/\/carnegieuktrust.org.uk\/publications\/the-courage-to-be-kind-podcast\/\" target=\"_blank\">Carnegie UK Trust Courage to be Kind podcast<\/a><\/li><li><a rel=\"noreferrer noopener\" href=\"https:\/\/podcastaddict.com\/four-thought\/episode\/78751683\" target=\"_blank\">BBC Radio 4 Four Thought: Intelligent Kindness in Healthcare<\/a><\/li><li><a rel=\"noreferrer noopener\" href=\"https:\/\/whoseshoes.buzzsprout.com\/1838805\/10815288\" target=\"_blank\">Whose Shoes: Bob Klaber &#8211; kindness matters<\/a><\/li><li><a rel=\"noreferrer noopener\" href=\"https:\/\/www.civilitysaveslives.com\/podcast\" target=\"_blank\">Civility Saves Lives podcast<\/a><\/li><\/ul>\n\n\n\n<p><strong>Blogs<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\"><li><a rel=\"noreferrer noopener\" href=\"https:\/\/www.huffpost.com\/entry\/the-healing-power-of-kindness_b_6136272\" target=\"_blank\">The healing power of kindness<\/a> (Lloyd Dean and James Doty)<\/li><li><a rel=\"noreferrer noopener\" href=\"https:\/\/bmjleader.bmj.com\/content\/leader\/early\/2024\/02\/16\/leader-2024-000991.full.pdf\" target=\"_blank\">Kindness in healthcare: why it matters and why BMJ Leader will focus on it<\/a> (Bob Klaber, James Mountford, Dominique Allwood)<\/li><li><a rel=\"noreferrer noopener\" href=\"https:\/\/www.compassionatemind.org.au\/blog\/2023\/2\/22\/gathering-of-kindness-and-the-arts-changing-healthcare-culture\" target=\"_blank\">Gathering of kindness and the arts changing healthcare culture<\/a> (Lucy Mayes)<\/li><li><a rel=\"noreferrer noopener\" href=\"https:\/\/www.kscopehealth.org.uk\/blog\/a-focus-on-kindness-and-connection-is-a-key-part-of-addressing-the-workforce-crisis\/\" target=\"_blank\">Kindness and connection is a key part of addressing the workforce crisis<\/a> (David Jones, Kaleidoscope Health and Care)<\/li><li><a rel=\"noreferrer noopener\" href=\"https:\/\/www.kscopehealth.org.uk\/blog\/making-the-case-for-kindness\/\" target=\"_blank\">Making the case for kindness<\/a> (Dan Grimes)<\/li><li><a href=\"https:\/\/www.rcpch.ac.uk\/news-events\/news\/blown-away-kindness-presidents-blog\" target=\"_blank\" rel=\"noreferrer noopener\">Blown away by kindness<\/a> (Dr Camilla Kingdon, RCPCH)<\/li><\/ul>\n\n\n\n<p><\/p>\n\n\n\n<h4 class=\"wp-block-heading\" id=\"friends\">Our friends<\/h4>\n\n\n\n<p>These are some of the organisations that we work with or are inspired by.<\/p>\n\n\n\n<ul class=\"wp-block-list\"><li><a rel=\"noreferrer noopener\" href=\"https:\/\/www.carnegieuktrust.org.uk\/\" target=\"_blank\">Carnegie UK<\/a> &#8211; Carnegie\u2019s purpose is better<strong>&nbsp;<\/strong>wellbeing&nbsp;for people in the UK and Ireland.&nbsp;<\/li><li><a rel=\"noreferrer noopener\" href=\"https:\/\/www.envisionkindness.org\/about-us\/\" target=\"_blank\">Envision Kindness<\/a> &#8211; aims to promote and inspire kindness, compassion, joy, and love in the pursuit of a happier, healthier, and more prosperous world for all.<\/li><li><a rel=\"noreferrer noopener\" href=\"https:\/\/www.gatheringofkindness.org\/\" target=\"_blank\">Gathering of Kindness<\/a> &#8211; aims to build, nurture and instil a culture of kindness throughout the healthcare system.<\/li><li><a rel=\"noreferrer noopener\" href=\"https:\/\/www.kscopehealth.org.uk\/blog\/kaleidoscopes-kindness-manifesto\/\" target=\"_blank\">Kaleidoscope Health and Care<\/a> &#8211; Kaleidoscope support us in our monthly Conversations for Kindness. Their first requirement to work with them is to be kind.<\/li><li><a rel=\"noreferrer noopener\" href=\"https:\/\/www.kingsfund.org.uk\/topics\/organisational-culture\/compassionate-inclusive\" target=\"_blank\">The King&#8217;s Fund<\/a> &#8211; &nbsp;explores the role of, and supports, leaders in creating a culture of compassion and inclusion.<\/li><li><a href=\"http:\/\/www.thankandpraise.com\/\">Thank and Praise<\/a> &#8211; a social thanking platform that enables people to send messages of thanks and appreciation to key workers quickly, easily and securely.<\/li><li><a rel=\"noreferrer noopener\" href=\"http:\/\/wmty.world\/\" target=\"_blank\">What Matters To You?<\/a> &#8211; an&nbsp;international person-centered care movement.<\/li><\/ul>\n\n\n<p><!-- \/wp:post-content --><\/p>\n<p><!-- \/wp:columns --><\/p>\n<p><!-- wp:heading {\"level\":4} --><\/p>\n<h4 id=\"tools\"><strong>Kindness tools<\/strong><\/h4>\n<p><!-- \/wp:heading --><\/p>\n<p><!-- wp:list --><\/p>\n<ul>\n<li><a href=\"https:\/\/www.imperial.nhs.uk\/-\/media\/website\/about-us\/our-strategy\/leading-change-through-vision-values-and-behaviours-leaflet-2019-20.pdf?rev=66aa937945d845eca112390685e51628&amp;sc_lang=en\">Imperial College Healthcare NHS Trust, London, UK \u2013 behaviours framework<\/a><\/li>\n<li><a href=\"https:\/\/kindnessinhealthcare.world\/wp-content\/uploads\/2024\/04\/Kindness-in-healthcare-focus-on-evidence-Dec-2023.pdf\">Kindness in healthcare (Klaber &#8211; update December 2023)<\/a><\/li>\n<\/ul>\n<p><!-- \/wp:list --><\/p>\n<p><!-- wp:paragraph {\"style\":{\"color\":{\"text\":\"#616060\"}}} --><\/p>\n<p class=\"has-text-color\" style=\"color: #616060;\">\n<\/p><p><!-- \/wp:paragraph --><\/p>","protected":false},"excerpt":{"rendered":"<p>On this page you can find a range of resources to help you reflect more on the role of kindness in healthcare. Kindness: a reading list Podcasts, webinars and blogs Our friends Kindness tools Kindness: a reading list The resources listed here include research and commentary articles, books, courses and more on kindness.Download our detailed [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":5,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-43","page","type-page","status-publish","hentry"],"jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/kindnessinhealthcare.world\/index.php\/wp-json\/wp\/v2\/pages\/43","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/kindnessinhealthcare.world\/index.php\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/kindnessinhealthcare.world\/index.php\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/kindnessinhealthcare.world\/index.php\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/kindnessinhealthcare.world\/index.php\/wp-json\/wp\/v2\/comments?post=43"}],"version-history":[{"count":38,"href":"https:\/\/kindnessinhealthcare.world\/index.php\/wp-json\/wp\/v2\/pages\/43\/revisions"}],"predecessor-version":[{"id":4505,"href":"https:\/\/kindnessinhealthcare.world\/index.php\/wp-json\/wp\/v2\/pages\/43\/revisions\/4505"}],"wp:attachment":[{"href":"https:\/\/kindnessinhealthcare.world\/index.php\/wp-json\/wp\/v2\/media?parent=43"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}