{"id":51,"date":"2022-02-25T13:34:28","date_gmt":"2022-02-25T12:34:28","guid":{"rendered":"http:\/\/kindnessinhealthcare.world\/?page_id=51"},"modified":"2024-04-09T19:05:09","modified_gmt":"2024-04-09T17:05:09","slug":"about","status":"publish","type":"page","link":"https:\/\/kindnessinhealthcare.world\/index.php\/about\/","title":{"rendered":"About"},"content":{"rendered":"\n<h2 class=\"has-medium-font-size wp-block-heading\">On this page:<\/h2>\n\n\n\n<ul class=\"has-vivid-cyan-blue-color has-text-color wp-block-list\"><li><a href=\"#aboutus\">About us<\/a><\/li><li><a href=\"#people\">People involved<\/a><\/li><li><a href=\"#themes\">Emerging themes<\/a><\/li><li><a href=\"#conversation\">Our conversation for kindness<\/a><\/li><\/ul>\n\n\n\n<h4 class=\"wp-block-heading\" id=\"aboutus\"><strong>About us<\/strong><\/h4>\n\n\n\n<p>This website is the home for our \u2018conversation for kindness\u2019, which is a monthly meeting that was set up in the summer of 2020 by a group of colleagues and friends working in healthcare across Sweden, the UK, Australia, New Zealand and the USA.<\/p>\n\n\n\n<p>The initial purpose of getting together was to have some time together to continue some initial conversations around kindness, and to explore its role at the \u2018business end\u2019 of healthcare.<\/p>\n\n\n\n<p>As the conversation has developed, interest in this work has grown and we have had contributors from almost 35 different countries across the globe. And some key themes have emerged from our discussions.<\/p>\n\n\n\n<p><a href=\"https:\/\/kindnessinhealthcare.world\/index.php\/monthly-conversations\/\" data-type=\"page\" data-id=\"48\">See insights, presentations and videos from the meetings<\/a>.<\/p>\n\n\n\n<h4 class=\"wp-block-heading\" id=\"people\">People involved<\/h4>\n\n\n\n<p>The conversations are guided, facilitated &amp; convened by a core group of friends and colleagues from across the globe<\/p>\n\n\n\n<ul class=\"wp-block-list\"><li>Maureen Bisognano, Institute for Healthcare Improvement (IHI), USA<\/li><li>Gabrielle Mathews, Whittington NHS Foundation Trust, England<\/li><li>James Mountford, Galileo Global Education<\/li><li>Suzie Bailey, The King&#8217;s Fund, England<\/li><li>G\u00f6ran Henriks, Region J\u00f6nk\u00f6ping, Sweden<\/li><li>Anette Nilsson, Region J\u00f6nk\u00f6ping, Sweden<\/li><li>Dominique Allwood, UCLP and Imperial College Healthcare NHS Trust, England<\/li><li>Cath Crock, Royal Children\u2019s Hospital Melbourne and Hush Foundation, Australia<\/li><li>Nicki Macklin, University of Auckland, New Zealand<\/li><li>Bob Klaber, Imperial College Healthcare NHS Trust, England<\/li><\/ul>\n\n\n\n<p>We now have more than 1,400 people involved, from more than 35 countries, and some of them have even sent in their photo to us:<\/p>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:100%\">\n<figure class=\"wp-block-image size-full is-resized\"><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/kindnessinhealthcare.world\/wp-content\/uploads\/2022\/03\/Bob-Klaber-Sept-2019.png\" alt=\"\" class=\"wp-image-513\" width=\"171\" height=\"235\" srcset=\"https:\/\/kindnessinhealthcare.world\/wp-content\/uploads\/2022\/03\/Bob-Klaber-Sept-2019.png 264w, https:\/\/kindnessinhealthcare.world\/wp-content\/uploads\/2022\/03\/Bob-Klaber-Sept-2019-218x300.png 218w, https:\/\/kindnessinhealthcare.world\/wp-content\/uploads\/2022\/03\/Bob-Klaber-Sept-2019-84x116.png 84w\" sizes=\"auto, (max-width: 171px) 100vw, 171px\" \/><figcaption>Dr Bob Klaber &#8211; paediatrician in London, UK<\/figcaption><\/figure>\n<\/div>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"300\" height=\"430\" src=\"https:\/\/kindnessinhealthcare.world\/wp-content\/uploads\/2022\/03\/N-Macklin.png\" alt=\"\" class=\"wp-image-511\" srcset=\"https:\/\/kindnessinhealthcare.world\/wp-content\/uploads\/2022\/03\/N-Macklin.png 300w, https:\/\/kindnessinhealthcare.world\/wp-content\/uploads\/2022\/03\/N-Macklin-209x300.png 209w, https:\/\/kindnessinhealthcare.world\/wp-content\/uploads\/2022\/03\/N-Macklin-81x116.png 81w\" sizes=\"auto, (max-width: 300px) 100vw, 300px\" \/><figcaption>Nicki Macklin &#8211; PhD Candidate, University of Auckland&nbsp;<\/figcaption><\/figure>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<figure class=\"wp-block-image size-full is-resized\"><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/kindnessinhealthcare.world\/wp-content\/uploads\/2022\/03\/Gabrielle_Mathews-262x300-1.png\" alt=\"\" class=\"wp-image-533\" width=\"189\" height=\"260\" srcset=\"https:\/\/kindnessinhealthcare.world\/wp-content\/uploads\/2022\/03\/Gabrielle_Mathews-262x300-1.png 264w, https:\/\/kindnessinhealthcare.world\/wp-content\/uploads\/2022\/03\/Gabrielle_Mathews-262x300-1-218x300.png 218w, https:\/\/kindnessinhealthcare.world\/wp-content\/uploads\/2022\/03\/Gabrielle_Mathews-262x300-1-84x116.png 84w\" sizes=\"auto, (max-width: 189px) 100vw, 189px\" \/><figcaption>Gabrielle Mathews &#8211; a Children and Young People&#8217;s advocate from London<\/figcaption><\/figure>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<figure class=\"wp-block-gallery has-nested-images columns-default is-cropped wp-block-gallery-1 is-layout-flex wp-block-gallery-is-layout-flex\">\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"264\" height=\"364\" data-id=\"532\" src=\"https:\/\/kindnessinhealthcare.world\/wp-content\/uploads\/2022\/03\/Maureen-Bisognano-3-1.png\" alt=\"\" class=\"wp-image-532\" srcset=\"https:\/\/kindnessinhealthcare.world\/wp-content\/uploads\/2022\/03\/Maureen-Bisognano-3-1.png 264w, https:\/\/kindnessinhealthcare.world\/wp-content\/uploads\/2022\/03\/Maureen-Bisognano-3-1-218x300.png 218w, https:\/\/kindnessinhealthcare.world\/wp-content\/uploads\/2022\/03\/Maureen-Bisognano-3-1-84x116.png 84w\" sizes=\"auto, (max-width: 264px) 100vw, 264px\" \/><\/figure>\n<figcaption class=\"blocks-gallery-caption\">Maureen Bisognano &#8211; President Emerita and Senior Fellow, Institute for Healthcare Improvement (IHI)<\/figcaption><\/figure>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<figure class=\"wp-block-gallery has-nested-images columns-default is-cropped wp-block-gallery-2 is-layout-flex wp-block-gallery-is-layout-flex\">\n<figure class=\"wp-block-image size-medium\"><img loading=\"lazy\" decoding=\"async\" width=\"264\" height=\"364\" data-id=\"530\" src=\"https:\/\/kindnessinhealthcare.world\/wp-content\/uploads\/2022\/03\/lucy-davies-2.png\" alt=\"\" class=\"wp-image-530\" srcset=\"https:\/\/kindnessinhealthcare.world\/wp-content\/uploads\/2022\/03\/lucy-davies-2.png 264w, https:\/\/kindnessinhealthcare.world\/wp-content\/uploads\/2022\/03\/lucy-davies-2-218x300.png 218w, https:\/\/kindnessinhealthcare.world\/wp-content\/uploads\/2022\/03\/lucy-davies-2-84x116.png 84w\" sizes=\"auto, (max-width: 264px) 100vw, 264px\" \/><\/figure>\n<figcaption class=\"blocks-gallery-caption\">Lucy Davies &#8211; Chief Operating Officer, East &amp; North Hertfordshire NHS Trust.&nbsp; Compassionate leader.&nbsp;<\/figcaption><\/figure>\n\n\n\n<p>Lucy runs our Twitter account: <a rel=\"noreferrer noopener\" href=\"https:\/\/twitter.com\/Kindness_Health\" target=\"_blank\">@Kindness_Health<\/a><\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"264\" height=\"364\" src=\"https:\/\/kindnessinhealthcare.world\/wp-content\/uploads\/2022\/03\/anna-1.png\" alt=\"Anna Hatchard, Laughter researcher, Founder, Laughter Lab\" class=\"wp-image-529\" srcset=\"https:\/\/kindnessinhealthcare.world\/wp-content\/uploads\/2022\/03\/anna-1.png 264w, https:\/\/kindnessinhealthcare.world\/wp-content\/uploads\/2022\/03\/anna-1-218x300.png 218w, https:\/\/kindnessinhealthcare.world\/wp-content\/uploads\/2022\/03\/anna-1-84x116.png 84w\" sizes=\"auto, (max-width: 264px) 100vw, 264px\" \/><figcaption>Anna Hatchard &#8211;  Laughter researcher, Founder, Laughter Lab<\/figcaption><\/figure>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"264\" height=\"364\" src=\"https:\/\/kindnessinhealthcare.world\/wp-content\/uploads\/2022\/03\/ruper-suckling-1.png\" alt=\"\" class=\"wp-image-540\" srcset=\"https:\/\/kindnessinhealthcare.world\/wp-content\/uploads\/2022\/03\/ruper-suckling-1.png 264w, https:\/\/kindnessinhealthcare.world\/wp-content\/uploads\/2022\/03\/ruper-suckling-1-218x300.png 218w, https:\/\/kindnessinhealthcare.world\/wp-content\/uploads\/2022\/03\/ruper-suckling-1-84x116.png 84w\" sizes=\"auto, (max-width: 264px) 100vw, 264px\" \/><figcaption>Rupert Suckling \u2013 Director of Public Health for Doncaster Council<\/figcaption><\/figure>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"264\" height=\"364\" src=\"https:\/\/kindnessinhealthcare.world\/wp-content\/uploads\/2022\/03\/anette-bygum-1.png\" alt=\"\" class=\"wp-image-548\" srcset=\"https:\/\/kindnessinhealthcare.world\/wp-content\/uploads\/2022\/03\/anette-bygum-1.png 264w, https:\/\/kindnessinhealthcare.world\/wp-content\/uploads\/2022\/03\/anette-bygum-1-218x300.png 218w, https:\/\/kindnessinhealthcare.world\/wp-content\/uploads\/2022\/03\/anette-bygum-1-84x116.png 84w\" sizes=\"auto, (max-width: 264px) 100vw, 264px\" \/><figcaption>Anette Bygum &#8211; Danish dermatologist working in private practice. She also has a professorship affiliation to University of Southern Denmark, where she also works with compassion and narrative medicine.<\/figcaption><\/figure>\n<\/div>\n<\/div>\n\n\n\n<h4 class=\"has-medium-font-size wp-block-heading\">We have had contributors from 35 countries so far<\/h4>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"497\" src=\"https:\/\/kindnessinhealthcare.world\/wp-content\/uploads\/2024\/04\/map-1024x497.png\" alt=\"\" class=\"wp-image-4430\" srcset=\"https:\/\/kindnessinhealthcare.world\/wp-content\/uploads\/2024\/04\/map-1024x497.png 1024w, https:\/\/kindnessinhealthcare.world\/wp-content\/uploads\/2024\/04\/map-300x146.png 300w, https:\/\/kindnessinhealthcare.world\/wp-content\/uploads\/2024\/04\/map-768x373.png 768w, https:\/\/kindnessinhealthcare.world\/wp-content\/uploads\/2024\/04\/map-1536x745.png 1536w, https:\/\/kindnessinhealthcare.world\/wp-content\/uploads\/2024\/04\/map-228x111.png 228w, https:\/\/kindnessinhealthcare.world\/wp-content\/uploads\/2024\/04\/map.png 1979w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><figcaption> <\/figcaption><\/figure>\n\n\n\n<p>Denmark, Saudi Arabia, Norway, Singapore, England, Faroe Islands, Italy, USA, Scotland, Canada, Northern Ireland, Ireland, Sweden, Belgium, Netherlands, Iceland, Australia, Wales, Germany, Hong Kong, Spain, Slovenia, Malta, Brazil, Philippines, New Zealand, Portugal, Switzerland, China, Kenya, South Africa, Mexico, UAE, Estonia, Latvia.<\/p>\n\n\n\n<p>We also have strong links to colleagues who are leading the <a rel=\"noreferrer noopener\" href=\"https:\/\/wmty.world\/\" target=\"_blank\">What Matters to You? movement<\/a>.<\/p>\n\n\n\n<h4 class=\"wp-block-heading\" id=\"themes\">Emerging themes<\/h4>\n\n\n\n<p>Nine themes have emerged from our discussions to date:<\/p>\n\n\n\n<ul class=\"wp-block-list\"><li>Kindness is a choice of action we can all take, role model and lead for.<\/li><li>Kind behaviours are as effective as any action in creating psychological safety at work.<\/li><li>There is a growing evidence base of the impact of kindness on patient outcomes and staff wellbeing.<\/li><li>Leading with kindness needs to be central in work to reduce staff burnout and creating inclusive workplaces.<\/li><li>Systematically challenging unkind behaviours (and exploring why) is a crucial role of leaders.<\/li><li>A key lever for change we can all get behind is to transform how we teach and train our current and future workforce.<\/li><li>Importance is placed on the things we measure &#8211; kindness (conditions, activities, outcomes) is definitely measurable.<\/li><li>Kindness is a cycle &#8211; being kind stimulates more kindness, which then grows the impact.<\/li><li>Kindness is a starting point for everything \u2013 critical in our work to improve quality, equity, safety, productivity.&nbsp;<\/li><\/ul>\n\n\n\n<h4 class=\"wp-block-heading\">Our conversation for kindness<\/h4>\n\n\n\n<ul class=\"wp-block-list\"><li>Monthly virtual call on the third Thursday of every month (6-7pm UK time)<\/li><li>A focus on listening, learning, thinking differently and mobilising for action<\/li><li>An open culture of sharing of resources, energy and ideas<\/li><\/ul>\n\n\n\n<p>If you would like to join the conversation for kindness, please fill in our <a href=\"https:\/\/kindnessinhealthcare.world\/index.php\/contact-us\/\" data-type=\"page\" data-id=\"56\">contact form<\/a> and one of us will be in touch.<\/p>\n\n\n\n<p>If you are on Twitter you may want to follow <a href=\"https:\/\/twitter.com\/Kindness_Health\" target=\"_blank\" rel=\"noreferrer noopener\">@Kindness_Health<\/a> and also <a href=\"https:\/\/twitter.com\/WmtyWorld\" target=\"_blank\" rel=\"noreferrer noopener\">@WMTY.world<\/a><\/p>\n","protected":false},"excerpt":{"rendered":"<p>On this page: About us People involved Emerging themes Our conversation for kindness About us This website is the home for our \u2018conversation for kindness\u2019, which is a monthly meeting that was set up in the summer of 2020 by a group of colleagues and friends working in healthcare across Sweden, the UK, Australia, New [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":1,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-51","page","type-page","status-publish","hentry"],"jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/kindnessinhealthcare.world\/index.php\/wp-json\/wp\/v2\/pages\/51","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/kindnessinhealthcare.world\/index.php\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/kindnessinhealthcare.world\/index.php\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/kindnessinhealthcare.world\/index.php\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/kindnessinhealthcare.world\/index.php\/wp-json\/wp\/v2\/comments?post=51"}],"version-history":[{"count":64,"href":"https:\/\/kindnessinhealthcare.world\/index.php\/wp-json\/wp\/v2\/pages\/51\/revisions"}],"predecessor-version":[{"id":4499,"href":"https:\/\/kindnessinhealthcare.world\/index.php\/wp-json\/wp\/v2\/pages\/51\/revisions\/4499"}],"wp:attachment":[{"href":"https:\/\/kindnessinhealthcare.world\/index.php\/wp-json\/wp\/v2\/media?parent=51"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}